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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Ms. A

May 27, 2025

5  out of  5
rating by Ms. A
"Agent/Office Mgr. Lisa, always gives service/experience with a smile. When I have a question, not only do I get a quick response, it also has details that leaves no other questions. I've been with other agencies, but Lisa hands down out do, out run, and never runs out of energy when it comes to serving the community. If you or family member are looking for an agent/office mgr. please see or ask for Lisa, you will not be disappointed. I enjoy her work ethic and executes in excellence. Keep smiling Lisa, people notice."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! Wendy"
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Henry Britt

May 17, 2025

5  out of  5
rating by Henry Britt
"Knowledgeable friendly staff."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Tress Clark

May 13, 2025

5  out of  5
rating by Tress Clark
"Mr Simmons was very prompt and waited on me patiently. Mr Simmons was polite and ensured that I get all the discounts that my vehicle can receive so I can have a reasonable vehicle payment. I am very satisfied with State Farm Service."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Jon Northcott

May 13, 2025

5  out of  5
rating by Jon Northcott
"I’ve been having State Farm insurance for over 45 years. They have always been the best and helpful with any situation that arose. Mike Wolfe just helped me with a new policy for a boat. He explained everything and I thought that he went above and beyond what most other insurance companies would have done! My service with State Farm and its employees has always been top notch!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Wayne Perry

May 13, 2025

5  out of  5
rating by Wayne Perry
"I understand why State Farm is the market leader in their industry. The service from State Farm-Wendy Ruffin Barnes office in Ahoskie is exceptional. Lisa Joel walked me through my claims process flawlessly. When quality services are provided it should be celebrated. Thank you Lisa and State Farm .Customer for life."
We responded:
"Thnak you Wayne for the 5 Star review."
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Asha Joell

May 13, 2025

5  out of  5
rating by Asha Joell
"Lisa at State Farm has been nothing short of amazing! From the very beginning, she was professional, knowledgeable, and truly took the time to understand my needs. She made the entire process smooth and stress-free, whether it was setting up my policy, answering my questions, or helping me understand my coverage."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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*****Ms. Smith *****

May 11, 2025

5  out of  5
rating by *****Ms. Smith *****
"Mrs. Wendy and her team are the best they always go above and beyond to assist you. Mrs. Wendy gives great advice on all our insurance needs."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Diggla 121

May 7, 2025

5  out of  5
rating by Diggla 121
"Marvin from state farm always take the time to help me understand everything I need to know , is never impatient, great at his job and I definitely recommend everyone to see him !"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Sam Martiello

April 29, 2025

5  out of  5
rating by Sam Martiello
"Perfect, excellent customer service!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Sylvia Smith

April 22, 2025

5  out of  5
rating by Sylvia Smith
"All of my questions were answered today by Lisa. I learned a lot. She was pleasant."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Dianne Kirsch

March 7, 2024

5  out of  5
rating by Dianne Kirsch
"Very nice"
We responded:
"Thanks for the 5-star review, we appreciate your business and consider it an honor to service your insurance needs."
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Guytanna Norfleet

December 13, 2023

3  out of  5
rating by Guytanna Norfleet
"Have been very pleased with State Farm until recently - Marvin has always been great to talk to- today my husband visited about a claim that was paid to repair our vehicle and the vehicle broke down a couple of days later- because repair shop did not put transmission fluid back in- no leaks- but no fluid in transmission - the problem is the repair shop BUT the issue today with State Farm is not being able to assist or even listen to my husband's explanation of the situation-customer service today was the worst- their statement says (cares about your well-being and has your interest in mind) Feels as though the company we're paying in case something happens doesn't have time for our well-being or interest"
We responded:
"Thank you for being a State Farm customer. Again, as communicated with Mr. Norfleet, please reach out to claims again for a better understanding of the issues involved."
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richard lawrence

June 28, 2023

5  out of  5
rating by richard lawrence
"Very friendly and professional! Very knowledgeable!"
We responded:
"Mr. Lawrence, Thank you for allowing my agency and State Farm to service your insurance needs. We appreciate your business and the 5 star rating. Whatever you need via Insurance, banking or Investments, please give my office a call."
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Van Nguyen

April 3, 2023

5  out of  5
rating by Van Nguyen
"I needed to replace a car on an existing policy and called the office for more information. I talked to a gentleman ( forgot to get his name) and he had been a wonderful help. He had been in the car business as well, and gave some extra tips on DMV, tag, etc. I felt much better after talking to him. Thanks."
We responded:
"You were talking to Team Member Mike, I am glad he was able to help. Thank you for allowing us to service your Insurance needs. We appreciate you as a customer and for being a part of the State Farm Family."
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Carolyn Cumbo

February 21, 2023

5  out of  5
rating by Carolyn Cumbo
"This feedback is in recognition of the customer service I received when I contacted State Farm Insurance and spoke to insurance specialist Kerstin Powell. Kerstin immediately assured me that she knew what The Mortgagee required, and she would resolve the issue for me immediately. This was such a blessing because the resolution of an issue from my Mortgage Company was completely overwhelming me. Many thanks to Ms. Kerstin Powell for her personalized attention/patience in informing and clarifying the request. Kerstin then took on the issue to ensure an expedited response to my Mortgage Company. Kerstin exhibited expert technical knowledge of my issue to include exemplary professional courtesy. Kerstin thanks again for "exceeding" my customer service expectations. Many thanks again Kerstin Powell for expediting this issue for me and please let your managers know you are a valuable asset for State Farm Wendy Ruffin-Barnes, Ahoskie NC."
We responded:
"Mrs. Cumbo, Thank you for those kind words. Here at our agency, we strive for exemplary customer service, and it looks like Kerstin hit the mark. Thank you for being a member of the State Farm family. The Wendy Ruffin-Barnes agency of State Farm realizes that you can do business with many other insurance agencies, but you chose us and for that we are thankful. "
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Dwayne Sharpe

September 25, 2022

1  out of  5
rating by Dwayne Sharpe
"Still waiting for a receipt for my payment on my house insurance. She tried to tell me they was to busy to email it to me .But I will see Monday morning!!"
We responded:
"Mr. Sharpe, we sent the receipt as requested and as you know, we called to keep you informed as to what happened first thing this morning. Since then the situation has been been resolved and we put an additional receipt in the mail. Please let us know if you need anything else."
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Timothy Sharp

September 12, 2022

5  out of  5
rating by Timothy Sharp
"Great professional staff."
We responded:
"Tim, thanks for the review. We really appreciate the opportunity to serve your insurance needs. My Team and I are happy to serve wonderful customers like you."
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Be Blessed

June 28, 2022

5  out of  5
rating by Be Blessed
"Marvin Simmons took his time.. He explained the policy.. Very knowledgeable to all of my questions. Also inform me of Life insurance that's offered through the company. I'm very pleased to be with State Farm 😁"
We responded:
"Welcome to State Farm, we appreciate your business and your allowing us to serve you."
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Andrew Joyner

May 14, 2022

5  out of  5
rating by Andrew Joyner
"I hold life insurance licenses in 49 states and the District of Columbia. I've done it for the last sixteen years. Question: who does MY personal life insurance for myself and my family? Wendy Ruffin-Barnes, of course. She's really that good, and I trust her completely. You should, too!"
We responded:
"Drew, thanks for the vote of confidence. You’re one of the best life insurance sales persons I know."
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Brandon Griffin sr.

April 18, 2022

4  out of  5
rating by Brandon Griffin sr.
"Great friendly service"
We responded:
"Welcome to the State Farm family, we appreciate your business."
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Lacquita Horton

January 13, 2022

3  out of  5
rating by Lacquita Horton
"I like the ppl, the car insurance is reasonable!"
We responded:
"Thanks for your review."
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Christopher Ballance

April 19, 2021

5  out of  5
rating by Christopher Ballance
"One of the most friendliest insurance agencies that I have had to deal with."
We responded:
"Thanks for your excellent review, I am happy to serve your Insurance needs."
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Jason Washington

December 4, 2020

5  out of  5
rating by Jason Washington
"Everything went smoothly"
We responded:
"Thanks for your review."
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Lillian Whitaker

November 26, 2020

5  out of  5
rating by Lillian Whitaker
"Very helpful and pleasant. The young man that helped me was cordial and knowledgeable"
We responded:
"Thanks for putting your trust in me and my team."
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Mary Watford

November 25, 2020

3  out of  5
rating by Mary Watford
"Good"
We responded:
"thank you for the review."