State Farm® Insurance Agent Wendy Ruffin-Barnes

"Great Customer Service. I wish I had contact them years ago because I have saved a lot of money. Thank you, State Farm."

"The people in this agency are cold, uncaring, and very unfriendly! You walk in the office and it feels like a morgue. Dark, dank and cold! Stay away, or at least wear garlic around your neck."

"Marvin or Melvin was very helpful and professional when I called to make my payment..."

"I am always greeted with a smile from Lisa when I come in the office. I am a face to face person and do not like going over things on the phone or on the internet. She is always very kind and answers the zillion stupid questions that I have with a pleasant and positive attitude. She remembers me by my name every time, which amazes me. I would highly recommend Lisa for all of your insurance needs. That kind of service is extremely hard to find now a days."

"Lisa was so helpful to me, I was very pleased with her patience with me,she did marvelous work and I appreciate her,if I had to do it again I want her right by my side. Thanks again Lisa"

"Calling State Farm had to be the best decision I’ve made while shopping for a more affordable insurance policy. Marvin was absolutely phenomenal. I didn’t have to say much, he knew exactly how to assist me and even explained everything to me clearly. He also took his time to be sure we covered all areas. Marvin was patient, knowledgeable, and very helpful."

"State Farm has always been great to work with. Lisa is great!"

"The office manager Lisa Lewis-Joell is VERY rude. She made me feel extremely judged just for trying to add a spouse to my plan to help them get a license. She wouldn’t let me get out my sentences without cutting me off. She was answering stuff wrong because she wouldn’t let me finish my sentences and she THOUGHT she knew what I was asking. I hung up the call because I refuse to give someone service when they treat me like that. 0/10. Ask to speak to another representative if you call. If she made me feel like that she made others feel this way as well."

"Very good customer service"

"Mrs. Wendy Ruffin-Barnes assistance is greatly appreciated. She was very professional and caring. Than you so much again!!"

"Marvin is so professional and whatever I need he always make sure it gets done. I feel so good to know everything is ok."

"Very nice people that work in the office & very good prices for auto insurance!!"

"Lisa.lewis-joell is ALWAYS Professional and shows compassion whenever I call the office for assistance. Her quick responses in each area of need is ALWAYS works for me and listens before responding. She is a great assest to State Farm.
Ms.Green"

"Thank you Wendy Ruffin-Barnes for taking care of our family's insurance needs. The transition from Virginia to North Carolina was effortless and the personalized level of care you provided was much appreciated!"

"I’m ecstatic about the fact that I can depend on Wendy Barnes -State Farm Insurance for assistance and a quick response to questions, concerns and needs. I am especially impressed with Marvin Simmon’s level of care and professionalism."

"My experience with this agency has been nothing short of phenomenal. They have gone above and beyond with helping me and my family with our insurance needs. Thank you Wendy Ruffin-Barnes, State Farm for your care and assistance. I would like to add that I give a 5 star shout out to Marvin, and a grateful thank you for helping us understand what we needed where insurance is concerned."

"Appreciate the service provided by Wendy and her staff. Very helpful and supportive when I had a claim."

"I’m giving these stars to Mr.Marvin. I explained my problem and a solution was made possible in minutes. I have talked to others at that office about my problem. I was constantly reminded that they have been doing this for years, this I what I was told over and over again, I been doing insurance for years. Doing something for years does not mean it’s been done correctly because the customer service was severely poor. I even tried to work around not even talking to someone in this office, but I had no choice. I’m so grateful and thankful for Mr. Marvin because he was very professional and understanding. He knew exactly what the problem was and came up with a solution to help. There was no attitude. There was no reminding me how many years he’s been practicing insurance, just simple compassionate customer service. Thank you so much, Mr. Marvin, my husband and I sincerely appreciate all of your help today."

"Everytime I had to go inside the she always greet me with smile, ask me how I am doing, and what can I help you with. She resolves whatever issues you may without attitude.So overall she is a great agent"

"Great insurance that will work with you. They truly care about each customer."

"I felt so comfortable with my agent, Marvin! He is the best. He made it so easy!"

"Had to put one car I bought on the road and transfer insurance from another state. Everything was done fast and efficient. People are very nice and helpful for the coverage you want. Also a very good price!"

"State Farm has always taken care of me with whatever I need..."

"Very professional and informative. Marvin was a great guy to deal with. I was thoroughly pleased."

"Thank you, Wendy for the time you took to explain everything in detail, helping me understand my policy choices without feeling pressured. Your customer service here is truly top-notch."