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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Vickie Miller

February 19, 2026

5  out of  5
rating by Vickie Miller
"State Farm has always taken care of me with whatever I need..."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Brian Jones

February 18, 2026

5  out of  5
rating by Brian Jones
"Very professional and informative. Marvin was a great guy to deal with. I was thoroughly pleased."
We responded:
"Glad Marvin was able to help with your insurance needs. Don't hesitate to call us for any of your insurance and financial service's needs. Thank you for the positive review."
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Jones Craig

February 18, 2026

5  out of  5
rating by Jones Craig
"Thank you, Wendy for the time you took to explain everything in detail, helping me understand my policy choices without feeling pressured. Your customer service here is truly top-notch."
We responded:
"Thank you for the review and allowing me to service your insurance needs.
Again, thank you for your business and your trust in me."
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Ramona Shamble

February 5, 2026

5  out of  5
rating by Ramona Shamble
"Wendy and her staff is always eager to help. I just want to thank them for all their assistance."
We responded:
"Ramona, thank you for the review. Also, we want to thank you for putting your confidence in us."
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Loyola Eleutiza

February 4, 2026

5  out of  5
rating by Loyola Eleutiza
"Always professional and informative to my needs"
We responded:
"Thank you for the review. Thank you for choosing us."
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Sandra Slade

January 28, 2026

5  out of  5
rating by Sandra Slade
"Team member Marvin was excellent with assisting me with my drive safe & save setup! Having Wendy Ruffin-Barnes as my agent has been an amazing experience so far!"
We responded:
"Sandra, we're glad to have the amazing opportunity to work with you. Thanks for allowing us the privilege to service your insurance needs."
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Khailiq Cannon

January 24, 2026

5  out of  5
rating by Khailiq Cannon
"Marvin helped me with concerns about my policy. broke everything down to me and was respectful the whole time."
We responded:
"Thank You for your faith in this State Farm agency, we appreciated your business and look forward to serving your insurance needs."
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sharon chappel

January 23, 2026

5  out of  5
rating by sharon chappel
"I want to “THANK” agent Marvin for his excellent service, patience and consideration when I called in overwhelmed with questions with the Drive & Save . He was friendly, knowledgeable and reassured me that he would help me and take care of it. Service with Marvin is always timely and pleasant. Ask for Marvin for any of your insurance questions or needs."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Renee Clayton

January 21, 2026

5  out of  5
rating by Renee Clayton
"Ms. Wendy provided me two policies for my parents many years ago and she and her staff have always provided exceptional service and have treated me like family. I will always trust Ms. Wendy with my insurance needs and my financial diversification.
Thank you for your support during this difficult time for filing my insurance claims."
We responded:
"Renee, you are part of the State Farm Family. Glad we could deliver on the promise in your times of need. That's why my team and I work to help our customers prepare for the unexpected and the inevitable."
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Sharon Eley

January 20, 2026

5  out of  5
rating by Sharon Eley
"Marvin was remarkable. He was very professional and very knowledgeable at what state farm offered. He help me make a final decision on how I wanted to operate my insurance. I really appreciated his time and patience he offered me.
Thank you Marvin."
We responded:
"Thank you for having confidence in Marvin and the fact that he treated you well and was patient is what this agency strives to achieve, customer satisfaction. Thank you for allowing us to serve your insurance needs. Call us for any of your insurance needs. Again, thanks for your business."
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Gerald Winborne

December 17, 2025

5  out of  5
rating by Gerald Winborne
"The kid shoulder is literally falling off the bone and he’s in the emergency room 4a.m. telling us about fire policies and renters insurance."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Shyclef Cargill

December 15, 2025

5  out of  5
rating by Shyclef Cargill
"Great man to talk too"
We responded:
"Marvin enjoyed talking to you as well. Glad we could help speed up the car buying experience."
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Ketmet James

November 14, 2025

5  out of  5
rating by Ketmet James
"If I was a North a Carolina resident Liam would have sold me and half the office yesterday😂 . He said and I quote after 30 years Wendy doesn’t just know insurance she is insurance! Wow!"
We responded:
"Leon is one of my Team Members who is as enthusiastic about State Farm and Insurance as my entire office. We are all excited and would love to service you or anyone else in Virginia. We are licensed in both North Carolina and Virginia.
Please allow us the opportunity to service your insurance needs.
Looking forward to you hiring me and my team to service your insurance needs.
Thank you for the wonderful review!"
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Lashonda

October 13, 2025

5  out of  5
rating by Lashonda
"Great customer service from
Marvin."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Ferome Harrell

September 29, 2025

5  out of  5
rating by Ferome Harrell
"I call Mr Marvin at state farm for auto insurance quote this guy is awesome..the real deal. He took his time and gave me a great quote .I recommend everyone that needs auto insurance .contact me Marvin .I appreciate u ty u so much"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Sarah Davis

September 27, 2025

5  out of  5
rating by Sarah Davis
"Many years and miles ago, I became a State Farm customer; my parents had been before me, and that's probably the reason I did. I recall their saying they were State Farm customers because of the local agent. Years, miles, and several States later, I still say that I believe in State Farm because of the local agent. Thanks to Wendy Ruffin-Barnes and her staff, especially Lisa, for their efficient, personal, and professional service."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Latina Gatling

September 12, 2025

5  out of  5
rating by Latina Gatling
"Excellent services and Marvin is very knowledgeable and always help the best way he can."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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David Wiggins

September 8, 2025

5  out of  5
rating by David Wiggins
"Great customer service."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Ryan Faison

July 22, 2025

5  out of  5
rating by Ryan Faison
"I was in Wal Mart last night with my wife discussing possibly switching from farm bureau and Leon comes out of nowhere so polite and knowledgeable explaining their life promotion and how Wendy has over 30 years' experience and will not lead us wrong. Before we even realized there was 3 other people captivated by speech. This man can sell vitals to a hospital. Needless to say, were coming to see Wendy Thursday!!!!"
We responded:
"Thank you for taking the time to share your thoughts! Yes, Leon is great, and he believes in the State Farm Brand as well.
I look forward to seeing you on Thursday. If you call the office ahead of coming in, I will set up an appointment for you and have your favorite soft drink, coffee or tea.
Again, thank you for the wonderful review and I look forward to meeting you.

"
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Rita Powell

July 10, 2025

5  out of  5
rating by Rita Powell
"State Farm is the way to go, they're all so nice and take the time to listen and help you with any questions you have."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Jyren Pierce

July 10, 2025

5  out of  5
rating by Jyren Pierce
"I must say this is the best insurance company I have ever been dealing with for three years plus they take care of me. Every time has the best services representatives. I can assure you that if you are with this company, they will take good care of you."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Suzanne Tolbert

July 8, 2025

5  out of  5
rating by Suzanne Tolbert
"Leon was great!!!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Candace Shaver

July 8, 2025

5  out of  5
rating by Candace Shaver
"I love State Farm and their employees"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Joshua Futrell

July 7, 2025

5  out of  5
rating by Joshua Futrell
"Very helpful"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Irene Lee

July 3, 2025

5  out of  5
rating by Irene Lee
"Good customer service."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"